We're doing our best at Hello Gorgeous to follow all current health recommendations from the CDC during this time, however this does mean that shipping of orders that come from Hello Gorgeous may experience some delays. We cannot guarantee that items will arrive before a specific date, but we do our best to process and ship your orders quickly. We thank you for your support and patience during this time!
Our Refund Policy
As a general rule, we do NOT allow refunds of items at this time due to the pandemic, but under very specific circumstances we may grant a refund request.
Refunds are up to the discretion of Hello Gorgeous Boutique, and in the event we approve a refund, shipping costs are not included. There is also a 5% restocking fee deducted from the refund as well. Please kindly message us with photographs of the packaging, shipping container, and item, as well as your order number and Buyer name. Refunds will not include cost of shipping to customers or return shipping, only the cost of the item(s). Items must be returned undamaged, unworn, and in new condition.
We would like to remind our customers that we are a small business, and want to do everything to keep you satisfied and happy with your purchases. Please don’t hesitate to reach out to us with any questions or concerns!
You can reach us Monday through Friday from 10am to 5pm. Thank you for shopping small, and we hope you have a gorgeous time shopping with us!